Last Updated: 01/12/2020
WebZone Expertz aims to provide high-quality digital marketing and web services. Our work involves time-based effort, custom strategies, and digital deliverables, and therefore, this Cancellation & Refund Policy outlines how cancellations and refunds are handled.
This policy applies to all services provided by WebZone Expertz, including:
For full project contracts (websites, branding, custom campaigns):
For monthly recurring services (social media, SEO, ads, etc.):
Cancellations require 7–15 days of prior notice before the next billing cycle. Payments already made for the ongoing cycle cannot be cancelled or refunded.
WebZone Expertz reserves the right to cancel services if:
No refunds will be issued in such cases.
Since digital marketing and development services involve time, planning, and labour, all payments are generally non-refundable once work has begun.
Refunds may be considered only under the following rare circumstances:
We provide no refunds when:
If you are unhappy with a delivery:
Refunds are not issued for dissatisfaction alone, but we ensure appropriate corrections.
If a refund is approved:
For cancellation or refund requests, contact us at: